Analisa pengaruh service performance terhadap customer satisfaction Bank Central Asia Surabaya

Author

• Wijayanty, Diana

Additional Author(s)

-

Publisher

Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2012

Language

Indonesian

ISBN

-

Series

Skripsi No. 33010323/MAN//2012

Subject(s)

• CONSUMER SATISFACTION
• CONSUMERS-RESEARCH

Notes

• Appendix : p. 61 - 98

Bibliography : p. 58 - 60

Abstract

-

Physical Dimension

Number of Page(s)

xxvi, 98 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	04230/12	(T) 658.8343 Wij A	Library - 8th Floor	Unavailable : Removed