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Analisa kualitas layanan hotel shangri-la surabaya ditinjau dari dimensi kewujudan, keandalan, ketanggapan, jaminan kepastian dan kepedulian

Author
  • Soegondo, Fenny
Additional Author(s)
  • Retanubun, Rudy
Publisher
Surabaya: 2002
Language
English
ISBN
-
Series
Tugas Akhir No. 046/EP/2002
Subject(s)
  • HOTEL MANAGEMENT
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
xxvii, 99 p.
Dimension
30 cm
Other Desc.
ill
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.03438/02(T) 647.94068 Soe A-Unavailable : Removed
2.03439/02(T) 647.94068 Soe A-Unavailable : Removed

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