Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
The implementation of customer focus principle based on iso 9001:2000 in p.t. "XYZ": A case study approach
Author
Pranoto, Sugiharto Subiantoro
Additional Author(s)
Pratjaja, Zachary Mardi
Publisher
Surabaya: 2003
Language
English
ISBN
-
Series
Tugas Akhir No. 0004/IBM/2003
Subject(s)
MARKETING RESEARCH
CONSUMERS-RESEARCH
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
xi, 38 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01281/04
(T) 658.834 Pra I
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Persepsi mahasiswa universitas Kristen Petra terhadap pelayanan dan fasilitas bank Lippo kantor kas Petra di Surabaya
Penerapan customer relationship management di mitranet
Analisa perilaku konsumen dalam memilih sabun mandi cair di Surabaya
Peran co-branding terhadap minat beli masyarakat surabaya pada mobil merk avanza dan xenia
Analisa pengaruh lokasi, fisik dan fasilitas terhadap harga sewa kamar kos di daerah Siwalankerto
Analisa persepsi dan motivasi masyarakat Surabaya dalam mengkonsumsi wine
Faktor-faktor yang mempengaruhi keputusan konsumen dalam pembelian asuransi kesehatan (Bringin Life) melalui penjualan multi level marketing pada PT. Primacakti Pertiwi di Surabaya
Analisis motif kognitif dan motif afektif pada pemilik Kartu ATM BCA Cash di Surabaya