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Pemetaan tingkat kepentingan variabel-variabel layanan pada rumah sakit, pendidikan, supermarket, dan restaurant berdasarkan survei konsumen di Surabaya
Author
Susiani, Marta
Additional Author(s)
-
Publisher
Surabaya: 2004
Language
Indonesian
ISBN
-
Series
Tugas Akhir No. 02010848/IND/2004
Subject(s)
TOTAL QUALITY MANAGEMENT
TOTAL QUALITY SERVICE
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 73 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02854/04
(T) 658.4013 Sus P
-
Unavailable : Removed
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