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Analisis harapan dan kepuasan konsumen terhadap kualitas pelayanan di Bioskop Surabaya 21 Surabaya
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Creator(s)
(31492270) AMELIA CITRA PRATIWI
Contributor(s)
Thomas Santoso → Examination Committee 1
Publisher
Universitas Kristen Petra; 1997
Language
Indonesian
Category
s1 – Undergraduate Thesis
Sub Category
Skripsi/Undergraduate Thesis
Source
Skripsi no. 713/EM/1996; Amelia Citra Pratiwi (31492270)
Subject(s)
CONSUMER SATISFACTION
CONSUMER BEHAVIOR
File(s)
jiunkpe-ns-s1-1997-31492270-10942-bioskop-cover.pdf
jiunkpe-ns-s1-1997-31492270-10942-bioskop-abstract_toc.pdf
jiunkpe-ns-s1-1997-31492270-10942-bioskop-chapter1.pdf
jiunkpe-ns-s1-1997-31492270-10942-bioskop-chapter2.pdf
jiunkpe-ns-s1-1997-31492270-10942-bioskop-chapter3.pdf
jiunkpe-ns-s1-1997-31492270-10942-bioskop-chapter4.pdf
jiunkpe-ns-s1-1997-31492270-10942-bioskop-conclusion.pdf
jiunkpe-ns-s1-1997-31492270-10942-bioskop-references.pdf
jiunkpe-ns-s1-1997-31492270-10942-bioskop-appendices.pdf
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