Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisis harapan dan kepuasan konsumen terhadap kualitas pelayanan di Bioskop Surabaya 21 Surabaya

-

Creator(s)
  • (31492270) AMELIA CITRA PRATIWI
Contributor(s)
  • Thomas Santoso → Examination Committee 1
Publisher
Universitas Kristen Petra; 1997
Language
Indonesian
Category
s1 – Undergraduate Thesis
Sub Category
Skripsi/Undergraduate Thesis
Source
Skripsi no. 713/EM/1996; Amelia Citra Pratiwi (31492270)
Subject(s)
  • CONSUMER SATISFACTION
  • CONSUMER BEHAVIOR
File(s)

Similar Collection

by creator, contributor, or subject
Pengaruh e-service quality dan e-trust terhadap repurchase intention melalui e-customer satisfaction pada pengguna Shopee Food
Pengaruh entrepreneurial education, entrepreneurial self-efficacy, dan network terhadap college students' entrepreneurial intention pada mahasiswa di kawasan timur Indonesia (KTI)
Pengaruh attitudes toward choosing accounting major, subjective norm, dan self efficacy terhadap Intention to choose accounting major
Pengaruh kepuasan kerja guru dan kepuasan yang diperoleh siswa terhadap profitabilitas sekolah menengah atas di Surabaya
Pengaruh karakteristik selebriti endorser terhadap minat beli hotel melalui kesadaran merek sebagai variabel intervening di Instagram
Analisa perilaku dan kepuasan konsumen dalam memilih alfa toko gudang rabat A. Yani sebagai tempat berbelanja di Surabaya
Pengaruh customer relationship management (CRM) terhadap customer satisfaction dan customer loyalty pada pelanggan Sushi Tei Surabaya
Pengaruh economic benefits, hedonic benefits, moral judgement, importance/exposure to music, dan involvement and interest terhadap attitudes towards online piracy dan willingness to try SBMS Spotify di kalangan mahasiswa Program Studi Manajemen Universitas Kristen Petra