Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisa kepuasan konsumen terhadap produk, pelayanan dan fasilitas di Supermarket Yakaya Surabaya
-
Creator(s)
(31491100) HENNY KUSUMAWATI
Contributor(s)
Eddy Madiono Sutanto → Advisor 1
LUKAS SUGENG MUSIANTO → Examination Committee 1
Publisher
Universitas Kristen Petra; 1996
Language
Indonesian
Category
s1 – Undergraduate Thesis
Sub Category
Skripsi/Undergraduate Thesis
Source
Skripsi No. 617/EM/1996; Henny Kusumawati (31491100)
Subject(s)
CONSUMER SATISFACTION
CONSUMER-RESEARCH
SUPERMARKET-MARKETING-RESEARCH
File(s)
jiunkpe-ns-s1-1996-31491100-13768-yakaya-cover.pdf
jiunkpe-ns-s1-1996-31491100-13768-yakaya-abstract_toc.pdf
jiunkpe-ns-s1-1996-31491100-13768-yakaya-chapter1.pdf
jiunkpe-ns-s1-1996-31491100-13768-yakaya-chapter2.pdf
jiunkpe-ns-s1-1996-31491100-13768-yakaya-chapter3.pdf
jiunkpe-ns-s1-1996-31491100-13768-yakaya-chapter4.pdf
jiunkpe-ns-s1-1996-31491100-13768-yakaya-conclusion.pdf
jiunkpe-ns-s1-1996-31491100-13768-yakaya-references.pdf
jiunkpe-ns-s1-1996-31491100-13768-yakaya-appendices.pdf
Similar Collection
by creator, contributor, or subject
Pengaruh kenyamanan bekerja dan kelengkapan fasilitas perusahaan terhadap kualitas kerja karyawan dengan motivasi kerja sebagai variabel intervening
Pengaruh motivasi kerja dan kepuasan kerja terhadap komitmen organisasional karyawan PT Dai Knife di Surabaya
Analisa pengaruh celebrity endorsement terhadap purchase intention produk sepatu olahraga dengan brand Image sebagai mediasi
A study of effective human resource management as a chain relationship in company's revenue growth applying service profit chain model
Analisa pengaruh perceived quality of product, perceived service, perceived value, dan customer expectation terhadap kepuasan konsumen lem PVC di Surabaya
Analisis keterkaitan environmental, sensory, interpersonal, procedural, deliverable, informational, financial terhadap kepuasan pelanggan di Toko hewan "Naf-Naf" di Surabaya
Pengaruh kualitas makanan, kualitas layanan, dan citra merek terhadap minat beli ulang di Kimukatsu Surabaya dengan kepuasan konsumen sebagai mediator
Pengaruh e-service quality dan e-trust terhadap repurchase intention melalui e-customer satisfaction pada pengguna Shopee Food