Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisis persepsi penabung tahapan terhadap pelayanan Bank Central Asia Surabaya

-

Creator(s)
  • (31489049) HOEDIARTO
Contributor(s)
  • Hatane Semuel → Advisor 1
  • Dewi Astuti → Examination Committee 1
Publisher
Universitas Kristen Petra; 1995
Language
Indonesian
Category
s1 – Undergraduate Thesis
Sub Category
Skripsi/Undergraduate Thesis
Source
Skripsi No. 464/EM/1995; Hoediarto (31489049)
Subject(s)
  • BANK MANAGEMET
  • CUSTOMER SERVICE
File(s)

Similar Collection

by creator, contributor, or subject
Pengaruh kepuasan pelanggan atas penanganan keluhan terhadap keinginan untuk melakukan word of mouth di Masko Tour and Travel
Analisa respon pasar sasaran terhadap iklan Hotel JW Marriot di Surabaya
The implementation of servqual dimensions and customer satisfaction to Tanjung Wangi port
Peranan kualitas layanan terhadap loyalitas pelanggan di Rumah Makan Kebon Kelapa I Surabaya
The Apology strategies used by customer service officers of a local bank in Surabaya
Customer care di Pakuwon Trade Centre dan Supermal Surabaya
Analisa perbedaan antara harapan dan persepsi pengunjung terhadap kualitas pelayanan Royal Plaza, Surabaya
Pengaruh kualitas layanan terhadap loyalitas pelanggan UD. Sumber Hidup Madiun