Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisis persepsi penabung tahapan terhadap pelayanan Bank Central Asia Surabaya
-
Creator(s)
(31489049) HOEDIARTO
Contributor(s)
Hatane Semuel → Advisor 1
Dewi Astuti → Examination Committee 1
Publisher
Universitas Kristen Petra; 1995
Language
Indonesian
Category
s1 – Undergraduate Thesis
Sub Category
Skripsi/Undergraduate Thesis
Source
Skripsi No. 464/EM/1995; Hoediarto (31489049)
Subject(s)
BANK MANAGEMET
CUSTOMER SERVICE
File(s)
jiunkpe-ns-s1-1995-31489049-20152-bank-cover.pdf
jiunkpe-ns-s1-1995-31489049-20152-bank-abstract_toc.pdf
jiunkpe-ns-s1-1995-31489049-20152-bank-chapter1.pdf
jiunkpe-ns-s1-1995-31489049-20152-bank-chapter2.pdf
jiunkpe-ns-s1-1995-31489049-20152-bank-chapter3.pdf
jiunkpe-ns-s1-1995-31489049-20152-bank-chapter4.pdf
jiunkpe-ns-s1-1995-31489049-20152-bank-conclusion.pdf
jiunkpe-ns-s1-1995-31489049-20152-bank-references.pdf
jiunkpe-ns-s1-1995-31489049-20152-bank-appendices.pdf
Similar Collection
by creator, contributor, or subject
Pengaruh store environment terhadap re-visit intention ke Demandailing Cafe dengan perceived value sebagai variabel mediasi
Pengaruh product market competition terhadap firm value dengan financial distress dan earnings management sebagai mediasi
The Service quality analysis in Star Cafe using servqual method
Perancangan strategi customer relationship management di PT Cipta Waringin
Analisis antara E-service quality, online perceived value dan E-loyalty dalam konteks E-commerce Bukalapak
The implementation of servqual dimensions and customer satisfaction to Tanjung Wangi port
Perancangan program layanan di CV Sejati berbasis hasil evaluasi metode kano
Analisis konsekuensi kualitas pelayanan tehadap kepuasan masyarakat (kajian pada pengguna pelayanan publik Dinas Perhubungan & LLAJ Provinsi Jawa Timur)