Please take a moment to complete this survey below
Library's collection Library's IT development CancelPerformance Indicator has dated back to the 13th century. Since then, it had significantly developed and began to be even more critical for organizations. One of the most commonly used performance indicators is known as the Key Performance Indicator (KPI). KPI used to measure the Critical Success Factor (CSF) of a company is seen to be crucial as it serves as a compass towards improvement, cost efficiency included. The Kraft Heinz Company, KPIs—displayed somewhat through a dashboard—is needed to serve as a guideline towards improving cost efficiency. Thus, the purpose of this research is to build a KPI Dashboard visualization for the Kraft Heinz Company's Distribution & Export (D&E) unit.
Qualitative research through primary research and secondary research was conducted to produce the KPI Dashboard. Regarding primary research, internal interviews with D&E team members, external interviews with the business practitioner and market analyst, and continuous rounds of feedback from the dashboard's future users were gathered and analyzed. Meanwhile, online journals, books, and other credible publications were used as secondary research sources. This research successfully produced a ready to use KPI Dashboard—designed using Tableau Software for the D&E unit of The Kraft Heinz Company, which is believed to guide the organization towards better cost-efficiency.