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Library's collection Library's IT development CancelThis study is about Politeness Strategies that are used by Joe and Kathleen in
"You?ve Got Mail" film. As Politeness Strategies have important roles in social
interaction or daily conversation, thus, it encourages the writer to conduct a study in
this major. In her study, the writer tries to find out the Politeness Strategies used by
Joe and Kathleen in the film when they are conversing to each other and the
Politeness Strategies that are mostly often used by them. In doing the data analysis,
she uses the theory of Politeness Strategies as suggested by Brown and Levinson that
are Bald On Record, Positive Politeness, Negative Politeness and Off Record. The
approach used in this study is qualitative-descriptive approach. The source of the data
of this study is conversation between Joe and Kathleen that is taken from the script in
the film that found in the Internet.
The writer found Kathleen and Joe use all of Politeness Strategies as suggested
by Brown and Levinson. In addition, Positive Politeness is the strategy that is more
frequently used by both of them but with different proportion. In this case, Joe uses
more Positive Politeness to Kathleen than Kathleen to Joe. It shows he is the one that
tries harder to get Kathleen?s attention. Next, Negative Politeness is the second most
frequently used strategy by Joe and Kathleen. It means that each of them respect the
distance between them. Moreover, Off Record and Bald On Record got the third and
the least strategy. It happens because their relationship is never really too close, so
they reluctant to impinge their interlocutor?s face.