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Library's collection Library's IT development CancelInsurance business is a tough business because it deals with how to
negotiate with many kinds of people characteristics. No matter what products we
offer, how much money to invest, the most important thing is still how to win the
customers? heart. Because of that, insurance businesses need sales agents that
have strong mentality, high commitment, good communication skill and high
motivation. In this FRR the writers use descriptive and causal research. The
writers used 60 samples for this FRR. In this FRR there are two factors that
strongly influencing motivation factor, which are internal motivation and external
motivation. In this FRR the writers want to know whether internal and external
motivation can influence job performance. The writers use descriptive and causal
research and mostly used primary data for this research. For the result, it is found
that there is a significant relationship between age of agents in PT AIG LIFE and
overall job performance level.