Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Pengaruh customer relation management terhadap loyalitas melalui kepuasan konsumen usaha kecil menengah makanan berbasis tepung terigu di Surabaya

Author
  • Ersi, Dzikriyati Yuni
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Magister Manajemen UK Petra, 2013
Language
Indonesian
ISBN
-
Series
Tesis No. 03020022/MM/2013
Subject(s)
  • CONSUMERS-RESEARCH
Notes
  • Appendix: p. 68-86
. Bibliography: p. 64-67.
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 86 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.02599/13(T) 658.8342 Ers PLibrary - 8th FloorUnavailable : Removed

Similar Collection

by author or subject
Analisis pengaruh sikap, subjective norm dan perceived behavioral control terhadap purchase intention pelanggan Sogo department store di Tunjunagn Plaza Surabaya
Pengaruh customer experience terhadap customer loyalty melalui customer satisfaction and trust pada apartemen High Point Surabaya
Pengaruh customer perceived value terhadap customer satisfaction PT,. XYZ
Perbedaan generasi dalam persepsi terkait keadilan pajak
Pengaruh faktor budaya, sosial, kepribadian dan psikologis terhadap perilaku pembelian konsumen toko oli
Analisa persepsi konsumen terhadap online servicescape website bakery
Pengaruh atribut cafe terhadap motif belanja hedonik motif belanja utilitarian dan loyalitas pelanggan Starbucks Coffee di the square apartement Surabaya
Analisa push dan pull factor masyarakat Surabaya dalam memilih China sebagai destinasi wisata keluarga