Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisa pengaruh service quality terhadap customer loyalty dengan customer satisfaction sebagai variabel intervening pada salon Madas
Author
Surianto, Allan Richardo
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2017
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020593/MAN/2017
Subject(s)
WORK SATISFACTION
CONSUMERS-RESEARCH
QUALITY OF SERVICE
CUSTOMER LOYALTY
MARKETING-MANAGEMENT
Notes
Appendix: p. 62-65
. Bibliography: p. 59-65 .
Abstract
-
Physical Dimension
Number of Page(s)
xii, 65 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02409/17
(T) MAN 36-0593
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Segmentasi konsumen makanan cepat saji online di Surabaya secara demografis dan psikografis
Analisis pengaruh service quality, customer value dan customer satisfaction terhadap customer loyalty di PT. Tosadah
Analisa pengaruh service quality terhadap behavioral intentions dengan perceived value dan customer satisfaction sebagai variabel intervening pada program manajemen pemasaran Universitas Kristen Petra
Analisa pengaruh experiential marketing terhadapp loyalitas konsumen melalui kepuasan sebagai intervening variabel di Tator Cafe Surabaya Town Square
Pengaruh kualitas pelayanan dan kepuasan pelanggan terhadap loyalitas pelanggan di save your sneakers Surabaya
Pengaruh service quality, perceived value, dan customer satisfaction terhadap customer loyalty pada salon Johnny Andrean di Surabaya
Pengaruh event involvement melalui event attitude terhadap customer loyalty Townsquare Surabaya
Pengaruh service performance terhadap repeat purchasing melalui perceived value dan customer satisfaction sebagai variabel entervening di Esther House of Beauty di Surabaya