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Pengaruh service quality terhadap customer satisfaction di Coffee Bean Galaxy Mall Surabaya

Author
  • Koentjoro, Eunice Madah
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2013
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020378/MAN/2013
Subject(s)
  • CONSUMERS-RESEARCH
  • MARKETING-MANAGEMENT
  • CONSUMER SATISFACTION
  • QUALITY OF SERVICE
Notes
  • Appendix: p. 72 - 91
. Bibliography: p. 69 - 71 .
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 91 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.00003/14(T) 658.8343 Koe PLibrary - 8th FloorUnavailable : Removed

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