Pengaruh kualitas layanan dan citra merek terhadap loyalitas pelanggan melalui kepuasan pelanggan sebagai variabel perantara di restoran Din Tai Fung Surabaya

Author

• Wongsosaputro, Olivia

Additional Author(s)

-

Publisher

Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2014

Language

Indonesian

ISBN

-

Series

Skripsi No. 33010420/MAN/2014

Subject(s)

• BRAND IMAGE
• CONSUMER SATISFACTION
• QUALITY OF SERVICE
• RESTAURANTS-MANAGEMENT
• RESTAURANTS-CONSUMERS-RESEARCH

Notes

• Appendix: p. 71 - 99

. Bibliography: p. 65 - 70 .

Abstract

-

Physical Dimension

Number of Page(s)

xiii, 99 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	01456/14	(T) 647.94068 Wan P	-	Unavailable : Removed