Pengaruh organizational citizenship behavior terhadap kinerja karyawan dan kepuasan konsumen di Hotel Sheraton Surabaya

Author

• Gunawan, Johana Susanti

Additional Author(s)

• Solang, Pinkan Datun

Publisher

Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2013

Language

Indonesian

ISBN

-

Series

Skripsi No. 33010401/MAN/2013

Subject(s)

• HOTELS-CONSUMER SATISFACTION
• HOTELS-MANAGEMENT
• HOTELS-PERSONNEL MANAGEMENT
• ORGANIZATIONAL BEHAVIOR

Notes

• Appendix: p. 70 - 98

. Bibliography: p. 65 - 69.

Abstract

-

Physical Dimension

Number of Page(s)

xv, 98 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	00050/14	(T) 647.940683 Gun P	-	Unavailable : Removed