Pengaruh dimensi kualitas layanan terhadap kepuasan konsumen di Hotel Zoom Surabaya

Author

• Nurmalasari, Eva

Additional Author(s)

• Widodo, Samuel Wahyu

Publisher

Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2016

Language

Indonesian

ISBN

-

Series

Skripsi No. 33010636/MAN/2016

Subject(s)

• HOTELS-CONSUMER SATISFACTION
• QUALITY OF SERVICE
• HOTELS-MANAGEMENT
• HOTELS-CONSUMERS-RESEARCH

Notes

• Appendix: p. 71-116

. Bibliography: p. 67-70.

Abstract

-

Physical Dimension

Number of Page(s)

xv, 116 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	03367/16	(T) MAN 33-0636	Library - 8th Floor	Unavailable : Removed