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Pengaruh dimensi kualitas layanan terhadap kepuasan konsumen di Hotel Zoom Surabaya
Author
Nurmalasari, Eva
Additional Author(s)
Widodo, Samuel Wahyu
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2016
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010636/MAN/2016
Subject(s)
HOTELS-CONSUMER SATISFACTION
QUALITY OF SERVICE
HOTELS-MANAGEMENT
HOTELS-CONSUMERS-RESEARCH
Notes
Appendix: p. 71-116
. Bibliography: p. 67-70.
Abstract
-
Physical Dimension
Number of Page(s)
xv, 116 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03367/16
(T) MAN 33-0636
Library - 8th Floor
Unavailable : Removed
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