Analisa pengaruh kualitas layanan terhadap kepuasan penumpang maskapai penerbangan Batik Air

Author

• Widjaja, Ezra Laurentia

Additional Author(s)

-

Publisher

Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2017

Language

Indonesian

ISBN

-

Series

Skripsi No. 33010716/MAN/2017

Subject(s)

• CONSUMERS-RESEARCH
• CONSUMER SATISFACTION-ANALYSIS
• QUALITY OF SERVICE

Notes

• Appendix: p. 62-84

. Bibliography: p. 59-61 .

Abstract

-

Physical Dimension

Number of Page(s)

xiii, 84 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	02517/17	(T) MAN 33-0716	Library - 8th Floor	Unavailable : Removed