Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisis pengaruh kualitas layanan dan kualitas produk terhadap loyalitas pelanggan de'Excelso Surabaya Town Square
Author
Reynaldo, Yovan
Additional Author(s)
Santoso, Oey Ricky
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2015
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010546/MAN/2015
Subject(s)
RESTAURANTS-CONSUMERS-RESEARCH
RESTAURANTS-MARKETING
RESTAURANTS-MANAGEMENT
Notes
Appendix: p. 53-73
. Bibliography: p. 50-52.
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 73 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02732/15
(T) MAN 33-0546
-
Unavailable : Removed
Similar Collection
by author or subject
Analisa pengaruh bauran pemasaran (7P) terhadap keputusan pembelian di Rumah Makan Kakkk,Ayam Geprek!!!
Analisa efektivitas komunikasi pemasaran interaktif melalui instagram menggunakan customer responden index
Analisa perbedaan persepsi konsumen generasi X dan generasi Y terhadap kualitas lingkungan fisik di Kafe Petrichor Surabaya
Analisa pengaruh service quality, food quality, price, dan emotion terhadap experiental value konsumen di restoran Crab 'n Chef, Surabaya
Analyzing customer loyalty through relationship marketing in restaurant Lucky City Hoofddorp-Netherlands
Eksplorasi persepsi masyarakat terhadap green practices di restoran-restoran yang ada di Surabaya
Gaya hidup minum kopi konsumen di the coffee bean dan tea leaf Plasa Tunjungan Surabaya
Pengaruh meal experience terhadap kepuasan konsumen di Gusto Gelato & Caffe Bali