Analisa pengaruh relationship marketing dan switching cost terhadap customer loyalty di hotel "X" Surabaya

Author

• Yosswanta, Tigrent

Additional Author(s)

• Susanto, Michael Triadi

Publisher

Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2015

Language

Indonesian

ISBN

-

Series

Skripsi No. 33010538/MAN/2015

Subject(s)

• CUSTOMER RELATIONS
• HOTELS--MARKETING
• RELATIONSHIP MARKETING

Notes

• Appendix: p. 58-83

. Bibliography: p. 54-57.

Abstract

-

Physical Dimension

Number of Page(s)

xiii, 83 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	02734/15	(T) MAN 33-0538	-	Unavailable : Removed