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Analisa pengaruh relationship marketing dan switching cost terhadap customer loyalty di hotel "X" Surabaya

Author
  • Yosswanta, Tigrent
Additional Author(s)
  • Susanto, Michael Triadi
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2015
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010538/MAN/2015
Subject(s)
  • CUSTOMER RELATIONS
  • HOTELS--MARKETING
  • RELATIONSHIP MARKETING
Notes
  • Appendix: p. 58-83
. Bibliography: p. 54-57.
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 83 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.02734/15(T) MAN 33-0538-Unavailable : Removed

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