Analisa pengaruh customer experience terhadap customer loyalty dengan customer engagement dan customer trust sebagai variabel intervening di The Body Shop

Author

• Felita, Christina Irene

Additional Author(s)

-

Publisher

Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2015

Language

Indonesian

ISBN

-

Series

Skripsi No. 36020492/MAN/2015

Subject(s)

• MARKETING-MANAGEMENT
• CONSUMER BEHAVIOR-RESEARCH
• CUSTOMER LOYALTY

Notes

• Appendix: p. 77-109

. Bibliography: p. 73-76.

Abstract

-

Physical Dimension

Number of Page(s)

xiii, 109 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	02766/15	(T) MAN 36-0492	Library - 8th Floor	Unavailable : Removed