Pengaruh relationship marketing dan service quality terhadap customer satisfaction dan customer loyalty nasabah BII Maybank area Surabaya III

Author

• Teguh, Naomi Malinda

Additional Author(s)

-

Publisher

Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2015

Language

Indonesian

ISBN

-

Series

Skripsi No. 36020502/MAN/2015

Subject(s)

• MARKETING-MANAGEMENT
• CUSTOMER BEHAVIOUR
• CUSTOMER LOYALTY
• CONSUMER SATISFACTION.
• RELATIONSHIP MARKETING

Notes

• Appendix: p. 109-149

. . Bibliography: p. 102-108

Abstract

-

Physical Dimension

Number of Page(s)

xii, 149 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	02770/15	(T) MAN 36-0502	-	Unavailable : Removed