Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Pengaruh relationship marketing dan service quality terhadap customer satisfaction dan customer loyalty nasabah BII Maybank area Surabaya III

Author
  • Teguh, Naomi Malinda
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2015
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020502/MAN/2015
Subject(s)
  • MARKETING-MANAGEMENT
  • CUSTOMER BEHAVIOUR
  • CUSTOMER LOYALTY
  • CONSUMER SATISFACTION.
  • RELATIONSHIP MARKETING
Notes
  • Appendix: p. 109-149
. . Bibliography: p. 102-108
Abstract
-
Physical Dimension
Number of Page(s)
xii, 149 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.02770/15(T) MAN 36-0502-Unavailable : Removed

Similar Collection

by author or subject
Strategic marketing
Analisis product market competition, bankruptcy risk, earning management, dan firm value
Implementasi promotional effect dan atmospheric engagement effect dalam mendukung store perfomance pada toko Taruna Mojokerto
Analisa pengaruh brand image terhadap customer advocacy dengan customer experience dan customer engagement sebagai variabel perantara pada Go-Car PT. Gojek Indonesia
Marketing
Analisa pengaruh service recovery terhadap loyalitas konsumen melalui kepuasan konsumen Lion Air
Pengaruh karakteristik selebriti endorser terhadap minat beli hotel melalui kesadaran merek sebagai variabel intervening di instagram
Analisa efektivitas iklan kosmetik wardah dengan menggunakan Consumer Decision Model (CDM)