Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Pengaruh budaya organisasi Hallo Surabaya terhadap loyalitas pelanggan melalui kepuasan pengunjung
Author
Dewi, Silvia
Additional Author(s)
Sari, Merry Kartika
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Pariwisata UK Petra, 2011
Language
Indonesian
ISBN
-
Series
Skripsi No. 35010099/MAN/2011
Subject(s)
CONSUMER SATISFACTION
TOURIST TRADE-RESEARCH
CUSTOMER LOYALTY
Notes
Appendix : p. 78 - 108
Bibliography : p. 73 - 77
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 108 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00049/12
(T) 338.4791 Dew P
-
Unavailable : Removed
Similar Collection
by author or subject
Analisa pengaruh service quality terhadap customer satisfaction Rempah Indonesian Restaurant
Pengaruh relationship marketing terhadap customer loyalty dengan customer satisfaction sebagai variabel mediasi pada PT. MPM Honda di Surabaya
Pengaruh brand image terhadap kepuasan konsumen pada restoran KFC di Surabaya
Analisis pengaruh service quality terhadap customer satisfaction pelanggan PDAM kota surabaya
Analisa pengaruh customer satisfaction alumni Bogasari Baking Centre (BBC) terhadap customer loyalty produk tepung terigu Cakra Kembar
Analisis pengaruh kepuasan pelanggan atas customer relationship management terhadap loyalitas pelanggan di Atlas Sports Club Surabaya
Analisa perceived authenticity, EWoM dan price sensitivity terhadap repurchase intention pada konsumen generasi Y AIRBNB di Indonesia
Analisa corporate image terhadap customer satisfication dan customer loyalty Maskapai Garuda Indonesia pada masyarakat di Surabaya