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Analisis pengaruh affective commitment terhadap service quality melalui organizational citizenship behavior sebagai variabel mediasi pada "Depot 369"
Author
Octavia W., Caroline
Additional Author(s)
Jeanny, Lelita
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2016
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010570/MAN/2016
Subject(s)
ORGANIZATIONAL BEHAVIOR
RESTAURANTS MANAGEMENT
QUALITY OF SERVICE
Notes
Appendix: p. 61-63
. Bibliography: p. 56-60.
Abstract
-
Physical Dimension
Number of Page(s)
xv, 63 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00820/16
(T) MAN 33-0570
Library - 8th Floor
Unavailable : Removed
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