Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Pengaruh interactive control system terhadap customer-oriented measures melalui employee-oriented measures sebagai variabel intervening
Author
Mainake, Mozes Yoshua Bizaliel
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Akuntansi Program Akuntansi Bisnis UK Petra, 2017
Language
Indonesian
ISBN
-
Series
Skripsi No. 32010952/AKT/2017
Subject(s)
EMPLOYEE ORIENTATION
ACCOUNTING
CONSUMER SATISFACTION
Notes
Appendix: p. 49-60
. Bibliography: p. 46-48 .
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 60 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01183/17
(T) AKT 0952
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Peran public relations atlas sports club-Surabaya dalam meningkatkan pelayanan kepada konsumen
Studi deskriptif kepuasan konsumen dalam peggunaan teknologi informasi dan komunikasi di kafe De Boliva Surabaya
Pengaruh corporate social responsibility (CSR) terhadap persistensi laba perusahaan sub sektor advertising printing media, hotel, restoran, pariwisata, jasa komputer, dan perdagangan lainnya
Analisa pengaruh word-of-mouth, tangible, reliability, responsiveness, assurance dan empathy terhadap purchase decision di PT. VIC Indonesia
Service first
Satisfaction
Pengaruh internet retail service quality pada shopee terhadap customer satisfaction yang berpengaruh pada repurchase intention (studi kasus konsumen shopee di Surabaya)
AMA handbook for customer satisfaction