Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Investigating the gap between customer expectation and experience instagram users in Surabaya restaurant, Indonesia
Author
Angelina. Yovita
Additional Author(s)
-
Publisher
Surabaya: Faculty of Economics International Hotel and Tourism Management Hotel Management Program PCU, 2017
Language
English
ISBN
-
Series
Thesis No.33020667/MAN/2017
Subject(s)
RESTAURANTS-MANAGEMENT
SOCIAL MEDIA-MARKETING
RESTAURANTS-MARKETING MANAGEMENT
Notes
Appendix: p. 51-57
. Bibliography: p. 41-50 .
Abstract
-
Physical Dimension
Number of Page(s)
x, 57 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02564/17
(T) MAN 33-0667
Library - 8th Floor
Available
Similar Collection
by author or subject
Pengaruh social media marketing terhadap willingness to pay premium price melalui brand equity pada konsumen Estee Lauder
Analisa perbedaan persepsi konsumen terhadap lingkungan fisik di Restoran Platinum Grill Surabaya
Instagram
Analisa perbedaan strees berdasarkan pada jenis kelamin dan usia di restoran formal di Surabaya
Analisa faktor-faktor yang mendorong konsumen dalam memilih restoran McDonald's di Surabaya
Pengaruh marketing mix dan brand image terhadap customer satisfaction customer loyalty di restoran X Surabaya
Analisa pengaruh bauran pemasaran terhadap minat beli ulang konsumen di Restoran Ikan Bakar Cianjur Surabaya
Perilaku dan motivasi komplain konsumen terhadap restoran-restoran di Surabaya