Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Investigating the gap between customer expectation and experience instagram users in Surabaya restaurant, Indonesia

Author
  • Angelina. Yovita
Additional Author(s)
-
Publisher
Surabaya: Faculty of Economics International Hotel and Tourism Management Hotel Management Program PCU, 2017
Language
English
ISBN
-
Series
Thesis No.33020667/MAN/2017
Subject(s)
  • RESTAURANTS-MANAGEMENT
  • SOCIAL MEDIA-MARKETING
  • RESTAURANTS-MARKETING MANAGEMENT
Notes
  • Appendix: p. 51-57
. Bibliography: p. 41-50 .
Abstract
-
Physical Dimension
Number of Page(s)
x, 57 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.02564/17(T) MAN 33-0667Library - 8th FloorAvailable

Similar Collection

by author or subject
Eksplorasi persepsi masyarakat terhadap green practices di restoran-restoran yang ada di Surabaya
Perilaku pembelian mahasiswa di the lounge and cafe Universitas Kristen Petra Surabaya
Persepsi pengelola bisnis restoran terhadap sertifikasi halal
Analisa pengaruh brand image dan brand trust terhadap brand loyalty di restoran D'cost Surabaya
Analisa persepsi konsumen perokok dan non perokok terhdap seberapa pentingnya fasilitas smoking area di restaurant
Analisa produk, proses dan harga terhadap kepuasan konsumen di Pepper Lunch Tunjungan Plaza Surabaya
Analisa pengaruh gaya kepemimpinan transformasional dan gaya kepemimpinan transaksional terhadap kinerja karyawan di Restoran Madame Chang Surabaya
Analisa faktor internal dan faktor eksternal yang mempengaruhi konsumen dalam melakukan keputusan pembelian makanan di restoran fast food Surabaya