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Investigating the gap between customer expectation and experience instagram users in Surabaya restaurant, Indonesia
Author
Angelina. Yovita
Additional Author(s)
-
Publisher
Surabaya: Faculty of Economics International Hotel and Tourism Management Hotel Management Program PCU, 2017
Language
English
ISBN
-
Series
Thesis No.33020667/MAN/2017
Subject(s)
RESTAURANTS-MANAGEMENT
SOCIAL MEDIA-MARKETING
RESTAURANTS-MARKETING MANAGEMENT
Notes
Appendix: p. 51-57
. Bibliography: p. 41-50 .
Abstract
-
Physical Dimension
Number of Page(s)
x, 57 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02564/17
(T) MAN 33-0667
Library - 8th Floor
Available
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