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Pengaruh marketing mix dan brand image terhadap customer satisfaction customer loyalty di restoran X Surabaya
Author
Wijaya, Kevin
Additional Author(s)
Sutejo, Andrew Robby Darmawan
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2017
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010692/MAN/2017
Subject(s)
BRAND IMAGE
CUSTOMER LOYALTY
RESTAURANTS-CONSUMER SATISFACTION
RESTAURANTS-MANAGEMENT
RESTAURANTS-MARKETING RESEARCH
Notes
Appendix: p. 70-89
. Bibliography: p. 67-69 .
Abstract
-
Physical Dimension
Number of Page(s)
xv, 89 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02587/17
(T) MAN 33-0692
Library - 8th Floor
Available
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