Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisa pengaruh kualitas layanan terhadap kepuasan konsumen di Hotel Luminor Jemursari Surabaya

Author
  • Rudiananto, Stefani
Additional Author(s)
  • Kasenda, Yohanes Chritian
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2018
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010748/MAN/2018
Subject(s)
  • CONSUMER BEHAVIOR
  • CONSUMER SATISFACTION
Notes
  • Appendix: p. 66-93
. Bibliography: p. 62-65.
Abstract
-
Physical Dimension
Number of Page(s)
xv, 93 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.03503/18(T) MAN 33-0748Library - 8th FloorAvailable

Similar Collection

by author or subject
Analisa kepuasan atas customer shopping experience: studi kasus pada Matahari Department Store City of Tomorrow Surabaya
Analisa faktor-faktor yang dipertimbangkan keluarga dalam membeli produk asuransi jiwa di Surabaya
Pengaruh atribut produk terhadap keputusan pembelian di De'excelso cafe Surabaya
Pengaruh motivasi dan persepsi terhadap loyalitas konsumen dalam membeli produk minyak goreng Filma di gudang rabat Alfa Rungkut Surabaya
Service first
Consumer psychology of tourism, hospitality and leisure
Persepsi konsumen mengenai produk, harga, promosi dan distribusi pada PT Bayu Santosa di Surabaya
Analisa pengaruh budaya, behavior intention dan consumer behavior pada konsumen coffee house di Surabaya