Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Dampak penerapan customer relationship management terhadap relationship quality dan customer loyalty UD Sari Buana
Author
Tungadi, Louis
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Bisnis UK. Petra , 2018
Language
Indonesian
ISBN
-
Series
Skripsi No. 31011581/MAN/2018
Subject(s)
CONSUMER LOYALTY
CUSTOMER RELATIONS
Notes
Appendix: p. 62-85
. Bibliography: p. 54-61.
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 85 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00070/19
(T) MAN 31-1581
Library - 8th Floor
Available
Similar Collection
by author or subject
Menerapkan customer retention melalui pendekatan customer strategy-naive to natural modelstm
Analisis model bisnis pada restoran Yung Ho dengan menggunakan business model canvas
Service, quality and satisfaction
Kebutuhan perusahaan terhadap customer relationship management
Pengaruh market orientation terhadap competitive advantage dengan integrated marketing commucation dan customer engagement sebagai variabel intervening pada Telkomsel di Surabaya
Hug your haters
The nuts and bolts of CRM
Pembuatan Matahari Club Cards sebagai upaya customer retention pada Matahari Department Store di Surabaya