Collaborative customer relationship management : taking CRM to the next level

Author

• Kracklauer, Alexander H.

Additional Author(s)

• Mills, D. Quinn
• Seifert, Dirk

Publisher

Berlin: Springer-Verlag, 2004

Language

English

ISBN

3540002278

Series

-

Subject(s)

• CUSTOMER RELATIONS

Notes

Bibliography. Index: p. 269-273

Abstract

-

Physical Dimension

Number of Page(s)

xi, 273 p.

Dimension

24 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	01168/05	- 658.812 Kra C	Library - 7th Floor	Available