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Analisa kepuasan pelanggan di Mango Terrace Restaurant dengan metode servqual
Author
Gondo, Liena Purnamadewi
Additional Author(s)
-
Publisher
Surabaya: Fakultas Teknologi Industri Jurusan Industri UK Petra, 2006
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.02011072/IND/2006
Subject(s)
QUALITY CONTROL
CONSUMER SATISFACTION
Notes
Appendix
Bibligraphy
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 208 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
04277/06
(T) - 658.562 Gon A
-
Unavailable : Removed
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