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Analisa kepuasan dan loyalitas pelanggan kartu pra-bayar (studi kasus mahasiswa Universitas Kristen Petra)
Author
Sasana, Dharma
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen UK Petra, 2006
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.02011993/MAN/2006
Subject(s)
CONSUMER SATISFACTION
CUSTOMER LOYALTY
Notes
Appendix: p. 51-70
Bibliography: p. 49
Abstract
-
Physical Dimension
Number of Page(s)
x, 70 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
05097/06
(T) - 658.8343 Sas A
-
Unavailable : Removed
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