Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisa perbandingan harapan dan persepsi senior market terhadap kualitas layanan di hotel bintang 4 dan bintang 5 di Surabaya

Author
  • Sukmaningrum R, Perdani
Additional Author(s)
  • Tampubolon, Maria
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2006
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.01010295/HTL/2006
Subject(s)
  • CONSUMER BEHAVIOR-RESEARCH
  • HOTEL MANAGEMENT
Notes
  • Appendix: p. 59 - 68
Bibliography: p. 57 - 58
Abstract
-
Physical Dimension
Number of Page(s)
xxv, 68 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.05659/06(T) - 647.94068834 Suk A-Unavailable : Removed

Similar Collection

by author or subject
Analisa faktor-faktor yang mempengaruhi perilaku mahasiswa Universitas Kristen Petra dalam keputusan pembelian jasa kos-kosan
General management
Spirit of hospitality featuring delivering quality guest service
Analisa pengaruh perbedaan kompensasi yang diberikan oleh hotel jw marriott surabaya terhadap motivasi, kinerja dan team work karyawan tetap dan karyawan tidak tetap di business center
Analisa penerapan sistem Hazard Analysis Critical Control point (HACCP) di Restoran Portofino, Hotel Shangri-La, Surabaya
Analisa kandungan protein daging sapi impor terhadap standar kriteria kesehatan dilihat dari segi penyimpanan dan pengolahannya di hotel westin surabaya
Improving the service quality
Analisa perceived value pemilik starwood platinum privilege card (sppc) di sheraton surabaya hotel & towers