Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Customer service training
Author
Kamin, Maxine
Additional Author(s)
-
Publisher
Amsterdam: Pengamon Flexible Learning, 2006
Language
English
ISBN
0750663634
Series
Subject(s)
CUSTOMER SERVICES
CUSTOMER SERVICES-TRAINING OF
Notes
Book
. .
Abstract
-
Physical Dimension
Number of Page(s)
1 CD-ROM
Dimension
4,75 inch
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
06495/06
CD 658.812 Kam C
Library - 5th Floor/ AV
Available
Similar Collection
by author or subject
Strategi Kaizen untuk kepedulian pada pelanggan
Satisfaction
Complete book of ready to use costomer service scripts
Managing customers as investments
7 Things never to say to your customers
Analisis waste pelayanan kapal pada sebuah perusahaan pelayaran
Perancangan peningkatan kualitas layanan supermarket "X" dengan metode quality function deployment
Perancangan perbaikan mutu layanan klinik Vincentius Kristus Raja