Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Customer service training
Author
Kamin, Maxine
Additional Author(s)
-
Publisher
Amsterdam: Pengamon Flexible Learning, 2006
Language
English
ISBN
0750663634
Series
Subject(s)
CUSTOMER SERVICES
CUSTOMER SERVICES-TRAINING OF
Notes
Book
. .
Abstract
-
Physical Dimension
Number of Page(s)
1 CD-ROM
Dimension
4,75 inch
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
06495/06
CD 658.812 Kam C
Library - 5th Floor/ AV
Available
Similar Collection
by author or subject
Customer service
Managing customers as investments
Marketing and customer service
Clued in
Analisa e-service quality terhadap e-loyalty melalui e-trust sebagai variabel intervening pada situs online "Tokopedia"
Up your service!
Perancangan peningkatan kualitas layanan supermarket "X" dengan metode quality function deployment
Magnetic service