Customer service : skills for success 5th ed

Author

• Lucas, Robert W

Additional Author(s)

-

Publisher

New York: McGraw-Hill, 2012

Language

English

ISBN

9780071315920

Series

-

Subject(s)

• CUSTOMER SERVICES

Notes

• Appendix: p. 374 - 375
• Glossary: p. 376 - 384

Bibliography: p. 387 p.. Index: p. 389 - 394

Abstract

-

Physical Dimension

Number of Page(s)

xix, 394 p.

Dimension

26 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	00114/13	658.812 Luc C	Library - 7th Floor	Available