Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Great customer service : melayani dari hati
Author
Murdoko, E. Widijo Hari
Additional Author(s)
-
Publisher
Jakarta: PT Elex Media Komputindo, 2007
Language
Indonesian
ISBN
9789792715521
Series
-
Subject(s)
CUSTOMER RELATIONS
CUSTOMER SERVICES
Notes
Bibliography: p. 185 - 187
Abstract
-
Physical Dimension
Number of Page(s)
xvii, 187 p.
Dimension
23 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
05162/07
658.812 Mur G
Library - 7th Floor
Available
Similar Collection
by author or subject
Customer service training
The firm of the future
Customer relationship management
Analisa pengaruh customer relationship management terhadap keunggulan bersaing dan kinerja perushaan
Analisa pengaruh service quality dan customer relationship management terhadap loyalitas pelanggan Pondok Tjandra Indah Sports Club
Services marketing
Customer service
Pengaruh perceived benefit accor advantage plus membership card terhadap loyalitas pelanggan Accor Hotels Group Surabaya