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Analisa evaluasi implementasi customer experience management (CEM) di gelare cafe Singapura

Author
  • Maria, Stefanie
Additional Author(s)
  • Sasmito, Febby Ongko
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2007
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.01010342/HTL/2007
Subject(s)
  • CUSTOMER RELATIONS
  • RELATIONSHIP MARKETING
Notes
  • Appendix: p. 73 - 92
Bibliography: p. 72
Abstract
-
Physical Dimension
Number of Page(s)
xxiv, 92 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.03104/07(T) - 658.812 Mar ALibrary - 8th FloorUnavailable : Removed

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