Analisa evaluasi implementasi customer experience management (CEM) di gelare cafe Singapura

Author

• Maria, Stefanie

Additional Author(s)

• Sasmito, Febby Ongko

Publisher

Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2007

Language

Indonesian

ISBN

-

Series

Tugas Akhir No.01010342/HTL/2007

Subject(s)

• CUSTOMER RELATIONS
• RELATIONSHIP MARKETING

Notes

• Appendix: p. 73 - 92

Bibliography: p. 72

Abstract

-

Physical Dimension

Number of Page(s)

xxiv, 92 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	03104/07	(T) - 658.812 Mar A	Library - 8th Floor	Unavailable : Removed