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Meeting customer needs 3rd ed.
Author
Smith, Ian
Additional Author(s)
-
Publisher
Oxford: Elsevier Butterworth-Heinemann , 2003
Language
English
ISBN
075065984X
Series
The chartered management institute series
Subject(s)
CUSTOMER RELATIONS
RELATIONSHIP MARKETING
Notes
Index: p. 213 - 218
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 218 p.
Dimension
25 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00257/05
- 658.812 Smi M
Library - 7th Floor
Available
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