Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Pengaruh service quality terhadap kepuasan pelanggan pada perusahaan outsourcing bidang kebersihan di CV. Gian Ananta Malang

Author
  • Wardhana, Lucas Christian
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Jurusan Pemasaran UK Petra, 2008
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.01010133/PMR/2008
Subject(s)
  • CUSTOMER RELATIONS
  • CUSTOMER SERVICES-QUALITY CONTROL
  • CUSTOMER LOYALTY
Notes
  • Appendix: p. 58 - 74
Bibliography: p. 56 - 57
Abstract
-
Physical Dimension
Number of Page(s)
xi, 74 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.03432/08(T) - 658.812 War PLibrary - 8th FloorUnavailable : Removed

Similar Collection

by author or subject
Pengaruh perceived benefit accor advantage plus membership card terhadap loyalitas pelanggan Accor Hotels Group Surabaya
Pengaruh e-service quality terhadap loyalitas pelanggan melalui kepuasan pelanggan pada aplikasi transportasi online Grab
Pengaruh dimensi kualitas hubungan terhadap loyalitas pelanggan pada bengkel mitra jaya
The Ultimate CRM handbook
Pengaruh self-congruity terhadap engagement melalui brand love pada pemilihan skin hero mobile legends: Bang Bang
Analisa pengaruh service quality, food quality dan perceived value terhadap customer loyalty konsumen restaurant Boncafe Manyar Kertoarjo Surabaya dengan customer satisfaction sebagai variable intervening
LKP: Peran marketing public relations 'The Prime Bistro' dalam menjaga hubungan baik dengan pelanggan
Analisa pengaruh utilitarian value dan hedonic value terhadap customer loyalty melalui customer satisfaction pada brand damn i love Indonesia