Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Pengaruh service quality terhadap kepuasan pelanggan pada perusahaan outsourcing bidang kebersihan di CV. Gian Ananta Malang

Author
  • Wardhana, Lucas Christian
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Jurusan Pemasaran UK Petra, 2008
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.01010133/PMR/2008
Subject(s)
  • CUSTOMER RELATIONS
  • CUSTOMER SERVICES-QUALITY CONTROL
  • CUSTOMER LOYALTY
Notes
  • Appendix: p. 58 - 74
Bibliography: p. 56 - 57
Abstract
-
Physical Dimension
Number of Page(s)
xi, 74 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.03432/08(T) - 658.812 War PLibrary - 8th FloorUnavailable : Removed

Similar Collection

by author or subject
Clued in
Customer service
Analisis pengaruh trust dan commitment terhadap kepuasan dan loyalitas pelanggan CV. Sumber Jaya Sakti Tarakan
Analisa pengaruh content marketing terhadap customer loyalty dengan viral marketing dan event marketing sebagai variabel intervening dari radio Suara Surabaya FM
Pengaruh kualitas layanan pendidikan berdasarkan metode blended learning menggunakan teknologi ipad terhadap kepuasan dan loyalitas siswa dalam pembelajaran
The failure of customer relationship management projects in pt. XYZ
Analisa pengaruh relationship marketing terhadap customer loyalty di Emirates
Pengaruh perceived benefit accor advantage plus membership card terhadap loyalitas pelanggan Accor Hotels Group Surabaya