Analisa kepuasan loyal customer terkait dengan attributes related to product, attributes related to service, attributes related to purchase di travel agent X

Author

• Natalia

Additional Author(s)

• Gory, Linda

Publisher

Surabay: Fakultas Ekonomi Jurusan Manajemen Pariwisata UK Petra, 2009

Language

Indonesian

ISBN

-

Series

tugas akhir No.35010015/MAN/2009

Subject(s)

• TOURISM-MARKETING
• TOURISM-MANAGEMENT
• CUSTOMER LOYALTY
• CUSTOMER SERVICES

Notes

• Appendix : p. 53 - 71

Bibliography : p. 51 - 52

Abstract

-

Physical Dimension

Number of Page(s)

xiii, 71 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	03734/09	(T) 338.47910688 Nat A	Library - 8th Floor	Unavailable : Removed