Melayani pelanggan kecewa : tetap efektif dalam kondisi kesal Cet. 2

Author

• Morgan, Rebecca L.

Additional Author(s)

• Osman, Fiyanti

Publisher

Jakarta: Penerbit PPM, 2003

Language

Indonesian

ISBN

9794421111

Series

Seri panduan praktis 20

Subject(s)

• CUSTOMER RELATIONS
• CUSTOMER SERVICES

Notes

-

Abstract

-

Physical Dimension

Number of Page(s)

xiv, 85 p.

Dimension

21 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	00620/06	- 658.812 Mor M	Library - 7th Floor	Available