Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Dasar dasar pelayanan prima cet. 2
Author
Barata, Atep Adya
Additional Author(s)
Toruan, Reyendra L.
Publisher
Jakarta: PT Elex Media Komputindo, 2004
Language
Indonesian
ISBN
9792050655
Series
-
Subject(s)
CUSTOMER RELATIONS
CUSTOMER SERVICES
Notes
Bibliography: p. 296 - 299
Abstract
-
Physical Dimension
Number of Page(s)
xviii, 299 p.
Dimension
21 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02364/06
- 658.812 Bar D
Library - 7th Floor
Available
Similar Collection
by author or subject
Tata cara pelunasan bea materai
Great customer service
Strategic six sigma
Perfect phrases for customer service
Customer communications 2005-2006
Relationship marketing
Analisa pengaruh customer relationship marketing terhadap repurchase intention yang di mediasi oleh customer trust pada asuransi jiwa
What the customer wants you to know