Pembuatan Matahari Club Cards sebagai upaya customer retention pada Matahari Department Store di Surabaya

Author

• Susanto, Yopi

Additional Author(s)

• Wijaya, Lie William

Publisher

Surabaya: Fakultas Ekonomi Jurusan Manajemen UK Petra, 2005

Language

Indonesian

ISBN

-

Series

Tugas Akhir No.02011983/MAN/2005

Subject(s)

• CONSUMER SATISFACTION
• CUSTOMER LOYALTY
• CUSTOMER RELATIONS

Notes

• Appendix

Bibliography

Abstract

-

Physical Dimension

Number of Page(s)

x, 86 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	01829/06	(T) - 658.8343 Sus P	-	Unavailable : Removed