Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
The quality of service based upon the customer perception in Mandarin Restaurant Waalwijk
Author
Handoko, Laurensia Jeannie
Additional Author(s)
Kartini, Lois
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2008
Language
English
ISBN
-
Series
Tugas Akhir No.02010396A/HTL/2008
Subject(s)
RESTAURANTS-MARKETING
CUSTOMER SERVICES
RESTAURANT MANAGEMENT
Notes
Appendix
Bibliography: p. 52 - 53
Abstract
-
Physical Dimension
Number of Page(s)
x, 54 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
04386/08
(T) - 647.950688 Han Q
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Analisa pengaruh store atmosphere terhadap keputusan pembelian konsumen pada resto Nine Surabaya
Analisa pengaruh tangible aspect terhadap loyalitas konsumen di Hugo's Cafe Surabaya
Analisa kesehatan, keselamatan, dan keamanan kerja: studi kasus pada Restoran Ikan Bakar Cianjur cabang Indragiri Surabaya
Hubungan gaji, bonus dan tips terhadap produktivitas kerja food dan beverage service pada restoran Javana di Surabaya
Analisa perilaku keluhan konsumen di Streats Restoran Ibis Style Hotel Surabaya Jemursari
Atribut-atribut motivasi rasional dan motivasi emosional konsumen dalam memilih berkunjung ke Sin Sien restaurant Surabaya
7 Things never to say to your customers
Analisa persepsi konsumen terhadap kegiatan public relation di hugo's cafe Surabaya