Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
The quality of service based upon the customer perception in Mandarin Restaurant Waalwijk
Author
Handoko, Laurensia Jeannie
Additional Author(s)
Kartini, Lois
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2008
Language
English
ISBN
-
Series
Tugas Akhir No.02010396A/HTL/2008
Subject(s)
RESTAURANTS-MARKETING
CUSTOMER SERVICES
RESTAURANT MANAGEMENT
Notes
Appendix
Bibliography: p. 52 - 53
Abstract
-
Physical Dimension
Number of Page(s)
x, 54 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
04386/08
(T) - 647.950688 Han Q
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Services marketing
Pengaruh produk, pelayanan, harga dan lokasi terhadap frekuensi kunjungan konsumen di restoran ikan bakar Cianjur cabang Manyar Kertoarjo Surabaya
Analisa pengaruh bauran pemasaran terhadap minat beli ulang konsumen di Restoran Ikan Bakar Cianjur Surabaya
7 Things never to say to your customers
Analisa pengaruh tangible aspect terhadap loyalitas konsumen di Hugo's Cafe Surabaya
Sandwich Corner
The Effect of colour toward restaurant's guest: finding the influence of colour as a part of the restaurant physical environment toward restaurant's guest emotion and attitude
How do you convert take-away customer to restaurants guests?