Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Service first III : handling complaints and the irate customer disc 3

Author
-
Additional Author(s)
-
Publisher
Minneapolis, MN: Service Quality Institute, 2004
Language
English
ISBN
-
Series
-
Subject(s)
  • CONSUMER SATISFACTION
  • CUSTOMER SERVICE-MANAGEMENT
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
1 Digital Video Disc
Dimension
4,75 inch
Other Desc.
[60 min.]: col.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.04343/07DVD 658.812 Ser-III-Unavailable : Lost

Similar Collection

by author or subject
12 ways your phone is changing you
Metode pengujian kadar air, kadar abu dan bahan organik dari tanah gambut dan tanah organik lainnya
汉语会话301句 （下册）= Conversational chinese 301 (book 2)
The new life testament
Analisa persepsi akuntan tentang pengaruh intellectual capital terhadap customer satisfaction dan financial performance (studi kasus pada kantor akuntan publik di Surabaya)
Pengaruh customer experience terhadap customer satisfaction dengan customer value sebagai variabel intervening pada layanan taksi PT. Blue Bird Tbk. di kota Surabaya
Pengaruh point rewards terhadap tingkat penggunaan kartu kredit HSBC
Analisa tingkat kepuasan pelanggan terhadap kualitas jasa hotel novotel Surabaya