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Service first III : handling complaints and the irate customer disc 3

Author
-
Additional Author(s)
-
Publisher
Minneapolis, MN: Service Quality Institute, 2004
Language
English
ISBN
-
Series
-
Subject(s)
  • CONSUMER SATISFACTION
  • CUSTOMER SERVICE-MANAGEMENT
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
1 Digital Video Disc
Dimension
4,75 inch
Other Desc.
[60 min.]: col.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.04343/07DVD 658.812 Ser-III-Unavailable : Lost

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