Service first III : handling complaints and the irate customer disc 3

Author

-

Additional Author(s)

-

Publisher

Minneapolis, MN: Service Quality Institute, 2004

Language

English

ISBN

-

Series

-

Subject(s)

• CONSUMER SATISFACTION
• CUSTOMER SERVICE-MANAGEMENT

Notes

-

Abstract

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Physical Dimension

Number of Page(s)

1 Digital Video Disc

Dimension

4,75 inch

Other Desc.

[60 min.]: col.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	04343/07	DVD 658.812 Ser-III	-	Unavailable : Lost