Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Service first : service recovery disc 10
Author
-
Additional Author(s)
-
Publisher
Minneapolis, MN: Service Quality Institute, 2004
Language
English
ISBN
-
Series
-
Subject(s)
CONSUMER SATISFACTION
CUSTOMER SERVICE-MANAGEMENT
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
1 Digital Video Disc
Dimension
4,75 inch
Other Desc.
[60 min.] : col.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
04350/07
DVD 658.812 Ser-X
-
Unavailable : Lost
Similar Collection
by author or subject
Perancangan flexible exhibition stand dengan material cardboard
Architecture and health
Expedition
Manusia
Analisa brand loyalty konsumen tas tangan/handbag merek Louis Vuiton di Surabaya
Analisa tingkat kepuasan pengunjung atas kinerja kualitas layanan restoran Hallo Surabaya
Upaya peningkatan kualitas layanan di Rumah Sakit Bhayangkara Surabaya
Pengaruh store atmosphere terhadap loyalitas konsumen dengan kepuasan konsumen sebagai variabel intervening di Libreria Eatery Surabaya