Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Service first : total quality service disc 12
Author
-
Additional Author(s)
-
Publisher
Minneapolis, MN: Service Quality Institute, 2004
Language
English
ISBN
-
Series
-
Subject(s)
CONSUMER SATISFACTION
CUSTOMER SERVICE-MANAGEMENT
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
1 Digital Video Disc
Dimension
4,75 inch
Other Desc.
[60 min.] : col.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
04352/07
DVD 658.812 Ser-XII
-
Unavailable : Lost
Similar Collection
by author or subject
Dia adalah kakakku
Instant advertising
Pathways
Towards a digital epistemology
Analisis pengaruh service quality perusahaan Cathay Pacific Cargo terhadap kepuasan pada freight forwarder selaku pengguna jasa kargo udara
Pengaruh kepuasan pelanggan atas penanganan keluhan terhadap keinginan untuk melakukan word of mouth di masko tour and travel
Analisis pengaruh keberadaan hardware, software dan brainware terhadap kepuasan berwirausaha di Golden City Mall dan Maspion Square
Penentuan strategi untuk peningkatan jumlah pelanggan pusat pendidikan berkelanjutan Universitas Kristen Petra