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Customer perspective about the service in fong sheng restaurant
Author
Wijaya, Mariani Ongko
Additional Author(s)
Subintang, Franky
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2008
Language
English
ISBN
-
Series
Tugas Akhir No.02010397/HTL/2008
Subject(s)
RESTAURANT MANAGEMENT
CONSUMERS-RESEARCH
QUALITY CONTROL
Notes
Appendix: p. 68 - 72
Bibliography: p. 67
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 72 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03370/08
(T) - 658.95068 Wij C
Library - 8th Floor
Unavailable : Removed
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