The effects of the staff's different cultural background, in giving service, on the customer satisfaction in river side Chinese oriental cuisine, laren, the Netherlands

Author

• Pratiwi, Mia

Additional Author(s)

• Winata, Angeline

Publisher

Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2008

Language

English

ISBN

-

Series

Tugas Akhir No.02010419/HTL/2008

Subject(s)

• CUSTOMER SERVICES
• HOTEL MANAGEMENT
• HOTELS--MARKETING

Notes

• Appendix: p. 36 - 37

Bibliography: p. 35

Abstract

-

Physical Dimension

Number of Page(s)

xiii, 37 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	04378/08	(T) - 647.940688 Pra E	Library - 8th Floor	Unavailable : Removed