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Customer loyalty : Menumbuhkan dan mempertahankan kesetiaan pelanggan
Author
Griffin, Jill
Additional Author(s)
Yahya, Dwi Kartini
Publisher
Jakarta: Penerbit Erlangga, 2003
Language
Indonesian
ISBN
979741762x
Series
-
Subject(s)
CUSTOMER SERVICES
CUSTOMER LOYALTY
CUSTOMER RELATIONS
Notes
Bibliography: p. 228-235. Index: p. 236-238
Abstract
-
Physical Dimension
Number of Page(s)
xv, 238 p.
Dimension
23 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
04249/09
658.812 Gri C
-
Unavailable : Lost
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