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Pengaruh ekspektasi pelanggan dan aplikasi bauran pemasaran terhadap kepuasan pelanggan toko modern (studi kasus pada giant hypermarket di Surabaya)

Author
  • Santoso, Lilyana
Additional Author(s)
  • Evellyn, Ivone
Publisher
Surabaya: Fakultas Ekonomi Jurusan Pemasaran UK Petra, 2008
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.01010147/PMR/2008
Subject(s)
  • CONSUMER SATISFACTION
  • MARKETING-MANAGEMENT
Notes
  • Appendix: p. 60 - 78
Bibliography: p. 58 - 59
Abstract
-
Physical Dimension
Number of Page(s)
xii, 78 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.04485/08(T) - 658.8 San PLibrary - 8th FloorUnavailable : Removed

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