Pengaruh ekspektasi pelanggan dan aplikasi bauran pemasaran terhadap kepuasan pelanggan toko modern (studi kasus pada giant hypermarket di Surabaya)

Author

• Santoso, Lilyana

Additional Author(s)

• Evellyn, Ivone

Publisher

Surabaya: Fakultas Ekonomi Jurusan Pemasaran UK Petra, 2008

Language

Indonesian

ISBN

-

Series

Tugas Akhir No.01010147/PMR/2008

Subject(s)

• CONSUMER SATISFACTION
• MARKETING-MANAGEMENT

Notes

• Appendix: p. 60 - 78

Bibliography: p. 58 - 59

Abstract

-

Physical Dimension

Number of Page(s)

xii, 78 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	04485/08	(T) - 658.8 San P	Library - 8th Floor	Unavailable : Removed